Do you offer storage for both the household and business customer?
Store-All America offers storage for both the household and business customer.
Can I buy boxes and other packing products from your facilities?
Yes. our facilities offer a wide variety of boxes and packing supplies.
What does "on-site" manager mean?
"On-site" manager means that an employee, usually the Store Manager, has an apartment on-site as part of the facility.
Do you have moving carts available?
Both facilities have "push carts" and hand trucks that may be used free of charge.
Do you have video cameras?
Our facilities have 24 hour video surveillance system as a security measure. Cameras are generally located at the point of entry and exit and other areas around the facility. The number of cameras and the type of system that is installed at each facility will vary based on the design of the facility. Video information are digitally recorded by our system computers for review if needed.
Can anybody drive onto this property or do you need a PIN number?
Our facilities have an electronic gate system which can only be opened by a security code that is assigned to each individual tenant. The code allows us to monitor who is entering and exiting the facility.
What is climate control?
Climate control is a feature that we offer at many of our facilities. Our climate controlled units maintain a temperature of 80 degrees. This feature helps protect your stored belongings from the extreme temperatures.
What is a roll-up door?
Roll-up doors are the most common door in self-storage. They are accessed by sliding a latch and lifting the door upward, similar to the motion of a garage door. Roll-up doors allow you to maximize the usage of your space.
Do I get a lock when I rent a unit?
You can purchase a new lock at our facilities. We offer a disc lock with dimple keys to ensure the highest level of security.
Do you offer RV/boat/car/motorcycle parking?
Our Buckeye facilitiy offers parking for RVs, boats, cars and motorcycles while our Phoenix facility can accommodate most small RVs, boats, cars and motorcycles in our garage units.
What is a drive-up unit?
A drive-up unit is an outside unit, located on the first floor of a facility, that gives you the ability to load your belongings directly from a vehicle or truck.
What's the difference between office hours and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed. If you require access outside of our standard gate hours ask your Store Manager for information about 24-hour access.
How far in advance can I book a reservation?
We give you the flexibility to book a reservation up to 30 days in advance to help you plan ahead.
What is the difference between an indoor and outdoor unit?
An outdoor unit has access from outside. An indoor unit is within the property and will require you to go inside to access your unit. Our indoor units are climate controlled units.
What kind of security do you have?
Store-All America takes great pride in protecting your belongings and strives to provide state-of-the-art security. We feature electronic gate with coded access, monitored video surveillance, fenced and well-lit facilities, individual door alarms and personal locks available for purchase. These features are standard security features for both facilities.
What are the payment terms?
Store-All America strives to make your storage experience as hassle free as possible, including paying your bill. We offer month-to-month rentals. We also offer AutoPay, automatically charge your MastercardÂ®, VisaÂ®, DiscoverÂ®, or American ExpressÂ® each month. Or you can pay online or in person.
Do you accept credit cards?
We accept several major credit cards, including MasterCardÂ®, VisaÂ®, DiscoverÂ®, or American ExpressÂ®.
Can I pay my bills online?
Yes, paying your bill online is available through the account login. We can setup your pay online account on request.
What sizes are available and how do I pick my size?
We offer a wide range of sizes to accommodate your needs. Sizes range from 5x5, or 25 square feet, to 15x40, or 600 square feet. Our storage consultants can help you to determine the best fit for your belongs and goods. We also have size chart available at our facilities.